What is the status of Neat® products and Windows 8 or Windows RT?
The current version of Neat® for Windows (5.1 SP3) that provides Windows 8 support for all Neat scanners. Earlier versions of Neat® for Windows can still be installed and run on Windows 8. However, during the installation process you may be presented with a standard Windows warning message (see below). As is common practice in the weeks following a major Windows operating system update, you can safely choose "Install this driver software anyway" from trusted vendors.
Neat® for Windows 5.1 SP3 will is our first compatible version of Neat for Windows 8; all support for previous versions of Neat and NeatWorks will be provided on a “best effort” basis. We offer no guarantee that these previous versions will function exactly the same as on older Windows Operating Systems. Any known issues with Neat or NeatWorks and Windows 8 will be appended to this KB article.
Neat® for Windows and NeatCloud™ do not support Windows RT tablets at this time. The Neat Company is evaluating the possibility of releasing an app for Windows RT devices at a later date. No definite timeline is available for this release, which will be prioritized based upon customer demand.
Windows 8 drops support for the SQLServer Express 2005 package used by NeatWorks 4.6 and earlier. Customers with data in an .NRBAK format from one of these older versions will not be able to use the Database Migration Utility on a Windows 8 system. Customers with backups in an .NWBAK or .NBAK format are unaffected by this change. Neat strongly suggests that customers using legacy versions of NeatWorks migrate their data to Neat 5 prior to installing Windows 8.
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